Terms of engagement
These terms apply when you instruct System Fieldpoint to prepare reporting packs, reviews, maps, handover papers, or briefings. They sit alongside any written quote we send after seeing a sample extract.
Acceptance
Instructing us by email, by the contact form, or by paying a requested deposit constitutes acceptance of these terms. If a signed quote exists, it prevails where it is more specific about period, entity, and fee.
The work
We prepare documents from files you supply. We do not lodge or amend customs declarations, act as your customs broker, or represent you before HMRC unless a separate written mandate says so — and the ordinary work described on this site does not include that mandate.
Your files
You warrant that you are entitled to send us the extracts and commercial papers. You remain responsible for the accuracy of what was lodged with HMRC and for any decision you take after reading our pack.
Intellectual property
You own the packs, tables, and covering notes we issue for the entity and period named on the invoice. We retain our field maps, internal checklists, and the way we structure a chart set, and may use anonymised working methods on later instructions. You may not resell our documents as someone else’s product.
Confidentiality
Declaration extracts, EORIs, and commercial invoices are treated as confidential. We do not send a handover pack to a broker unless you ask in writing.
Liability
Our packs are observations on the papers you provide. They are not legal advice, tax advice, or a guarantee of HMRC’s view. Our liability for a given instruction is limited to the fees paid for that instruction, except where the law of England and Wales does not allow a limit (including death or personal injury caused by negligence, or fraud). We are not liable for duty, VAT, penalties, or lost preference arising from entries we did not lodge.
Fees and timing
Fees are as quoted. Time estimates assume usable files. If an extract arrives late or in an unusable form, the issue date moves.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, the practice being established in the United Kingdom.
Contact
System Fieldpoint, 98 Withers Close, Allerton, L18 4UN, United Kingdom. 07981246520. hello@system-fieldpoint.click.